Customer Relationship Executive

Digitide · Nagpur, IN

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The Customer Relationship Executive (CRE) will serve as the first point of contact for our BFSI clients, handling inbound and outbound communications, troubleshooting issues, and providing accurate information about our products and services. Working closely with the back‑office team, the CRE will ensure timely resolution of queries, maintain detailed records, and contribute to continuous improvement of service standards, ultimately driving customer satisfaction and loyalty....