Customer Experience Agent (Europe)

Ftmo · CZ

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FTMO recently acquired OANDA Group, one of the world’s leading online trading groups. The purpose of this engagement is to deliver professional, empathetic front-line support and expert platform guidance to OANDA's global customer base, independently resolving inquiries within service level agreements while identifying client pain points to optimize support delivery. WHAT WILL YOU DO? Client Engagement and Communication - Deliver professional and accurate support to clients...