CQA Head

Uno Minda Group · Pune, IN

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Key Responsibilities Customer Quality Management Act as the primary interface between customers and the organization on all quality-related matters. Ensure timely response and closure of customer complaints using structured problem-solving methodologies. Monitor customer scorecards and drive improvement actions. Lead customer audits and ensure compliance with customer requirements. Complaint Handling & Problem Resolution Lead investigation of customer complaints using 8D, 5...