CPA Executive

Digitide · Kolkata, IN

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The CPA Executive will serve as the primary point of contact for our BFSI clients, overseeing a team of Customer Care Executives (CCEs) to ensure prompt, accurate, and courteous handling of inquiries, issue resolution, and product information delivery. This role bridges client expectations with our back‑office capabilities, driving satisfaction and operational excellence within the CLM Domestic BFSI segment. Responsibilities • Supervise and mentor a team of Customer Care...