Contact Center Architect

Agilent · Hyderabad, IN

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Job Description The Contact Center Senior Developer will be responsible for planning, designing, developing, configuring, securing, monitoring, and supporting enterprise Contact Center solutions that meet business requirements and enable reliable, scalable, and well-governed customer engagement processes across voice, chat, chatbot, and digital channels. Specific responsibilities are: • Create scalable designs, configurations, tests, and deployments of contact center...