Collections Officer-PL Collections
JOB PURPOSE Work a queue/pool of delinquent accounts to collect arrears to bring customers account up-to-date or within agreed terms of borrowing using different collection tools. (Telephone, letters, email, legal process etc). Ensure that due process is followed during follow up and customer are treated fairly and always with due respect. DIMENSIONS Operating Location: Portfolio: KEY RESULT AREAS Follow up on accounts/ work queue assigned to contact customers, inform them...
- Excel