Collections Officer.Cards-Collections
Job Title Collection Officer Department CCRD Direct Supervisor JOB PURPOSE Work a queue/pool of delinquent accounts to collect arrears to bring customers account up-to-date or within agreed terms of borrowing using different collection tools KEY RESULT AREAS • Work a queue of delinquent accounts • The job involves tele-calling for most part of the day- approximately 100-150 calls on a daily basis. • Work is done on an automated collection system- Finn1 which is a web based...