Collections Officer.Cards-Collections
Collection Officer Department CCRD Direct Supervisor Collection Manager / Recoveries Manager JOB PURPOSE Work a queue/pool of delinquent accounts to collect arrears to bring customers account up-to-date or within agreed terms of borrowing using different collection tools. (Telephone, letters, email, fax, legal process etc). KEY RESULT AREAS • Work a queue of delinquent accounts • The job involves tele-calling for most part of the day- approximately 100-150 calls on a daily...