Cash Management

EXL · Noida, IN

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• Must have an experience of managing a team size of 10 • Provide coaching, feedback, and ongoing training to team members to enhance performance • Effectively manage queue and balancing of work loads • Monitor team performance metrics, on all types of work and able to review and shared feedback and mitigation plan • Ensure that the guidelines are followed as per standard procedures • Exception handling query from customer for which they called and able to provide a solution...