Associate Support Consultant

Veradigm · Pune, IN

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Associate Support Consultant- Pune This role serves as a front-line point of contact for customers with billing, account, and payment-related questions, handling issues via phone, email, and chat. The candidate will troubleshoot account and billing discrepancies, document cases for tracking and training purposes, and collaborate with Finance leadership to flag recurring issues or system improvements. Success in this role requires staying current on billing systems, policies,...