Associate Process Manager

eClerx · Mumbai, IN

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Role & Responsibilities: 1. Analyze business and customer datasets to identify trends, patterns, opportunities, and key performance drivers. 2. Develop, maintain, and enhance interactive dashboards and reports using Power BI and/or Tableau. 3. Translate business requirements into meaningful KPIs, analytical solutions, dashboards, and reporting frameworks. 4. Perform ad-hoc analysis, data deep dives, and root-cause analysis to support business decision-making. 5. Prepare...