Assistant Manager - Quality Analyst
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• Review the work performed by AR Analyst team and document any quality issues. • Review call quality issues on various parameters such as conversational skills, claims resolution, and voice quality. • Participate in developing process documentation. • Provide feedback and work with the training team to provide remedial training. • Always be at the forefront of ethical behavior and never be a bystander. Responsibilities JOB RESPONSIBILITIES: • Review the work performed by AR...
- AR Analyst
- Communicate Ability To Inspire
- Medical Billing
- Quality Assurance
- Quality Control Team Management
- Team Collaboration